Billing Terms and Conditions
Last Updated: September 11, 2026
This Billing Terms & Conditions document outlines the payment, pricing, and billing practices that apply when purchasing products from Momi Toys. By placing an order through our website, you agree to the terms described below.
1. Accepted Payment Methods
At Momi Toys, we offer a variety of secure payment options to ensure a convenient shopping experience.
We currently accept:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Bank Transfers (available for bulk or wholesale orders; please contact us for assistance)
Orders placed from Canada are processed in Canadian Dollars (CAD). Orders placed from the United States are processed in US Dollars (USD).
2. Payment Processing
Payment is required at the time an order is placed.
Orders will only be processed and prepared for shipment once payment has been successfully authorized and received.
If a transaction is declined, interrupted, or cannot be completed for any reason, the order will not be confirmed. In such cases, you may be required to submit payment again using the same or an alternative payment method.
3. Pricing & Currency
Prices are displayed in the currency associated with your location. Customers in Canada see prices in Canadian Dollars (CAD), and customers in the United States see prices in US Dollars (USD).
Currency conversion rates, foreign transaction fees, or other charges applied by your bank or card issuer are set by your financial institution and are outside our control.
While we strive to maintain accurate pricing information, prices may be updated or changed without prior notice.
Any applicable taxes, duties, fees, or shipping charges will be clearly displayed during checkout before you complete your purchase.
4. Secure Payment Processing
Protecting your payment information is a priority for us.
Momi Toys utilizes industry-standard SSL encryption technology and trusted payment gateways to process transactions securely.
For your protection, we do not store complete credit card details or sensitive payment information on our servers.
5. Refunds & Chargebacks
Refund requests are governed by our official Return & Refund Policy.
Refunds are issued to the original payment method in the same currency used at checkout.
If you experience a billing concern, payment error, or unauthorized transaction, we encourage you to contact us at info@momitoys.com before initiating a chargeback with your financial institution.
Fraudulent, abusive, or unauthorized chargeback claims will be investigated and disputed.
6. Fraud Prevention
To protect our customers and business from fraudulent activity, Momi Toys reserves the right to review, delay, or cancel any order that appears suspicious.
In certain situations, additional verification may be required before an order can be processed. This may include identity confirmation, payment verification, or other security measures requested by our payment providers.
7. Changes to This Policy
Momi Toys may update or modify this Billing Terms & Conditions Policy from time to time.
Any revisions will be published on this page along with an updated Last Updated date.
We recommend reviewing this policy periodically to stay informed of any changes. Continued use of our website following the publication of updates constitutes acceptance of the revised terms.
8. Contact Information
Momi Toys
Address
32 Kerri Lea Lane, Eastern Passage NS B3G0G4, Canada
Email
info@momitoys.com
Phone
+1 (902) 442-7632
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (Atlantic Time)
Saturday – Sunday
Closed
Response Time
📧 We aim to respond to all email inquiries within 1–2 business days.
To help us assist you more efficiently, please include your order number when contacting us regarding an existing purchase.
Need Help?
If you have questions regarding billing, payments, refunds, or any aspect of your order, our customer support team is here to assist.
We are committed to providing reliable service and will make every effort to respond promptly and resolve your concerns.
Thank you for choosing Momi Toys.